The Summit was coordinated on behalf of the Alliance by a professional conference organisation, and that same team handled delegate registration, sponsorship, accommodation and media enquiries in the run-up to July 2014. Whether a delegate needed help with registration, a sponsor wanted to discuss a package or a journalist needed comment, this was the route to the people running the event.
Contact the Summit team
The conference organisers were based in Sydney at 82 Harris Street, Pyrmont, New South Wales 2009. They could be reached by telephone on +61 (0)2 9213 4078 and by fax on +61 (0)2 9213 4099, with general enquiries directed to info@g20yeasummit.com. The Summit website, www.g20yeasummit.com, carried the latest information on registration, the programme and the host city throughout the preparations.
Conference organisers
The organisers described themselves as a leading globally integrated conference, association and event management company, offering clients access to local resources and expertise through forty-nine offices across twenty-four countries. Their stated focus was on long-term partnerships, delivering a tailored best-practice solution for each client. For the Summit, that meant a single team responsible for registration, logistics, accommodation, sponsorship and media, working alongside the Australian hosts and the Alliance’s national leaders.
That single point of contact mattered in practice. Because one organisation held the delegate list, the hotel bookings, the programme and the press function, delegates and partners could resolve an issue with a single call rather than being passed between separate suppliers for registration, travel and media.
Registration and delegate enquiries
Delegates with questions about their application, registration type, payment or accommodation were asked to contact the registration desk using the details below. Because delegate places were approved on a case-by-case basis, the team could confirm an applicant’s status, explain the criteria and point delegates to the relevant registration and terms documents.
Sponsorship and exhibition enquiries
Organisations interested in sponsoring the Summit or taking part in the exhibition were directed to a dedicated sponsorship contact. The team could explain the packages available, match support to particular sessions or functions and answer questions about delegate reach and audience.
Media enquiries
Journalists, broadcasters and partners seeking comment, imagery or interviews were asked to contact the press team, which coordinated accreditation and arranged access to speakers and delegation leaders.
Contact directory
The table below brings the Summit’s main points of contact together in one place.
| Enquiry type | Contact |
|---|---|
| General enquiries | info@g20yeasummit.com |
| Registration and delegates | registration team at the conference organisers |
| Sponsorship and exhibition | dedicated sponsorship contact at the organisers |
| Media and press | press team at the conference organisers |
| Telephone | +61 (0)2 9213 4078 |
Before you get in touch
Many of the questions the organisers received were already answered on the Summit website, so delegates and applicants were encouraged to check the registration, delegate and accommodation pages first, and to review the terms and conditions and cancellation policy before contacting the team. That saved time for everyone in a week when the organisers were handling hundreds of enquiries.
Where a query did need a reply from the organisers, providing the right information at the outset helped the team respond quickly:
- Your full name and, for delegates, your national delegation
- The registration type and any reference already issued
- A clear description of the question or issue
- The best telephone number and email address for a reply
Postal address and further help
Correspondence for the Summit could be sent to the organisers at 82 Harris Street, Pyrmont, New South Wales 2009, Australia. The team also handled questions about the host city, travel and the delegate hotel, and it pointed delegates to the accommodation and visa guidance published on the Summit website.
If a query was not covered by the pages on this site, the fastest route was always a direct call or email to the conference organisers, who held the definitive information on registration, the programme and the practical arrangements for the week. The Summit was a large and fast-moving event, and the organisers were the single source of truth for everyone taking part, from national delegation leaders to first-time attendees arriving in Sydney for the first time.
Summit 2014
Sydney, Australia
18–22 July 2014
Sheraton on the Park